Éclat Rug
About Us
From Bespoke Masterpieces to Grand-Scale Installations
Éclat Rug: Where 10 Artisans Handcraft Your Vision, Backed by Industrial Precision.
I’m Hali, founder of Éclat Rug. My journey began in a tiny studio, tufting rugs until 3am for clients who craved something truly unique.But when hotels and architects asked for 1,000 sq ft installations, I faced a dilemma: how to scale artistry without losing the soul?That’s why I partnered with My friend Master Tufter Chen’s atelier – a workshop with 10 years of tufting experience. Today, we’re a collective of 10 artisans who blend handmade passion with industrial rigor.
When you work with us, you get:
One Lead Artist (assigned to your project from sketch to ship)The Muscle of a Factory (capacity for stadium-sized orders)My Personal Oversight (every rug approved by me before shipping)
Design Consultation：“Your idea, refined over coffee (or Zoom!)”
Quality Review：“I inspect every rug under daylight”
“Need 10,000 sq ft by next season? We deliver.”
✓ Material Stockpile : NZ wool rolls ready for 50+ projects
✓ Modular Production : 2 workshops work in parallel
✓ Installation Support: We provide detailed guides & help you locate certified installers locally.
Precision-Controlled Tufting Workshop
Ethically-Sourced New Zealand Wool
Trusted by Hotels & Architects Since 2020
Damage-Proof Global Shipping
Meet Master Chen
10 years specializing in tufting various rug motifs
Personal record: 86㎡ mural rug for Shanghai Expo
For orders over 200 sq ft:
50% deposit to secure production slot
Bi-weekly progress photos
3 rounds of design revisions included
FULFILLMENT POLICY:
All custom rugs are made 1/1. that being said, there are NO REFUNDS, CANCELATIONS, OR EXCHANGES! Once your order is placed, I will get all materials needed, and get started. ALL SALES ARE FINAL! Please double check everything, before confirming the order. (BY ORDERING, YOU ARE AGREEING TO THESE TERMS) Thank you for your support!
PRIVACY POLICY:
I do NOT have access to your full payment information! I will NOT share any of your personal information (name, address, etc) to anyone. I respect everyone’s privacy, and appreciate your trust in me :)
SHIPPING DELAYS:
I have no control over the Post Office/Shipment services, especially when it comes to “rush orders”! If there are delays or lack of updates to tracking, please be patient as they work on getting your package delivered. You can also contact your local post office/shipment provider with your tracking number to see if it is being held there.